Terms of service

Veldora AI provides a multi-tenant platform for crawling websites, generating embeddings, and serving AI chatbots grounded in customer content (“the Service”).

You must be authorised to act on behalf of your organisation to create an account. You are responsible for the security of your credentials and any activity performed under your account.

You retain all rights to the websites, documents, and conversations you provide to Veldora. By using the Service you grant us a limited licence to host, process, embed, and serve that content solely to operate the Service for you.

You confirm that you have the right to ingest and use any content you submit and that doing so does not violate any third-party rights.

Don’t use Veldora to attack, defraud, harass, or unlawfully surveil others; to crawl sites you are not authorised to access; or to generate content that violates applicable laws.

Paid plans renew automatically at the cadence you select unless cancelled. Usage in excess of plan limits may incur overage fees as published on the pricing page.

We aim for high availability and publish live status at https://veldora.webbydemo.in/status. Enterprise plans include a contractual SLA.

You can cancel at any time from the dashboard. We may suspend or terminate accounts that materially breach these terms.

The Service is provided “as is”. AI responses are generated programmatically and may contain errors. You are responsible for reviewing and validating AI-generated content before relying on it for material decisions.

To the maximum extent permitted by law, Veldora’s aggregate liability under these terms is limited to the fees you paid in the 12 months preceding the claim.

We may update these terms as the Service evolves. Material changes will be communicated by email or dashboard notice at least 14 days before they take effect.

Questions about these terms? Write to [email protected].